Terms of Service
NE APPLIED SYSTEMS, LLC — Last updated: March 13, 2026
1. Acceptance of Terms
By accessing the website, services, or IoT monitoring platforms provided by NE APPLIED SYSTEMS, LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.
2. Description of Services
NE APPLIED SYSTEMS, LLC provides IoT-based building monitoring, telemetry, and data analytics services for commercial and industrial facilities. Our services include sensor deployment, device management, cloud-hosted dashboards, alerting systems, and related consulting and integration work.
3. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. You shall not:
- Use our services in any way that violates applicable federal, state, or local laws or regulations.
- Attempt to gain unauthorized access to our systems, networks, or data.
- Interfere with or disrupt the operation of our services or the servers and networks connected to them.
- Reverse-engineer, decompile, or disassemble any part of our software or systems.
- Use our services to transmit harmful, threatening, or unlawful content.
4. Accounts and Access
Certain features of our services may require you to create an account or receive login credentials. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.
5. Intellectual Property
All content, software, designs, trademarks, and data provided through our services are the property of NE APPLIED SYSTEMS, LLC or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of our services without prior written consent.
6. Client Data
You retain ownership of any data you provide to us or that is collected through our IoT monitoring systems on your behalf ("Client Data"). We will process Client Data only as necessary to provide our services and in accordance with our Privacy Policy. We will not disclose Client Data to third parties except as required by law or as permitted under our service agreements.
7. Service Availability and Disclaimers
We strive to maintain reliable, uninterrupted service. However, our services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that our services will be error-free, uninterrupted, or free of harmful components.
8. Limitation of Liability
To the fullest extent permitted by law, NE APPLIED SYSTEMS, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of our services, even if we have been advised of the possibility of such damages.
9. Indemnification
You agree to indemnify, defend, and hold harmless NE APPLIED SYSTEMS, LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of our services or your violation of these Terms.
10. SMS/Text Messaging Terms
NE APPLIED SYSTEMS, LLC may offer SMS or text message notifications as part of our monitoring and alerting services. By opting in to receive text messages from us, you agree to the following:
- Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. Upon receiving your STOP request, we will confirm your unsubscription and you will no longer receive SMS messages from us.
- Help: For assistance with our SMS service, reply HELP to any message or contact us at support@northeasttelemetry.com.
- Message Frequency: Message frequency varies based on your monitoring configuration and alert settings.
- Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
- Carrier Liability: Carriers (e.g., T-Mobile, AT&T, Verizon) are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier and network conditions beyond our control.
- Supported Carriers: Our SMS service is supported on most major U.S. carriers. Carrier availability may change without notice.
11. Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state in which NE APPLIED SYSTEMS, LLC is organized, without regard to its conflict of law provisions.
13. Changes to Terms
We may revise these Terms at any time by updating this page. Changes take effect immediately upon posting. Your continued use of our services after any changes constitutes acceptance of the revised Terms.
14. Contact Us
If you have questions about these Terms of Service, please contact us:
NE APPLIED SYSTEMS, LLC
Email: support@northeasttelemetry.com